Privacy Policy

Effective Date: July 28, 2026

Robert Andrew Woods ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using this website or our services.

This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.

Information We Collect

When you use our website or request services, we may collect: Your name, Email address, Phone number, Billing information,

Event or project details, Equipment rental information, Messages or inquiries you submit, Any other information you voluntarily provide

Payment information is processed securely by Stripe. We do not store your complete credit or debit card information on our servers.

How We Use Your Information

We use your information to: Respond to inquiries, Process bookings and payments, Schedule rentals and services, Communicate regarding your reservation, Send invoices and receipts, Provide customer support, Improve our services, Comply with legal obligations, Email and SMS Communications

By providing your contact information, you consent to receive communications related to your booking or requested services. These communications may include: Booking confirmations, Appointment reminders, Rental updates, Payment notifications, Customer support communications

If you separately opt in to receive marketing communications, you may receive occasional promotional emails or text messages. You may unsubscribe from marketing emails using the unsubscribe link provided or reply STOP to marketing text messages at any time. Message and data rates may apply.

Payments

Online payments are securely processed through Stripe. Stripe maintains its own privacy and security practices. We encourage you to review Stripe's Privacy Policy for additional information.

Third-Party Services

We currently use: GoHighLevel for forms, customer communication, scheduling, and customer relationship management. Stripe for payment processing.

These providers may process information on our behalf solely to provide requested services.

Cookies

Our website may use cookies or similar technologies necessary for website functionality and improving your experience. You may disable cookies through your browser settings, although doing so may affect website functionality.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from anyone under 18.

California Residents

California residents may have certain privacy rights under applicable California law. Requests regarding your personal information may be submitted using the contact information below.

Changes to This Policy

We may update this Privacy Policy periodically. Any revisions become effective immediately upon posting to this page. Continued use of the website after updates constitutes acceptance of the revised policy.

Contact

Robert Andrew Woods

Email: [email protected]

Phone: (213) 752-7992